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Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic Open Access (recommended)

Heyman-Kanto R, Hardy N, Corcoran AR. Patient Perspectives on Telepsychiatry on the Inpatient Psychiatric Unit During the COVID-19 Pandemic. Journal of Patient Experience. 2020;7(5):677-679.

Descriptions

Resource type(s)
Article
Keyword
telemedicine
mental health
psychiatry
COVID-19
patient experience
Rights
Attribution-NonCommercial 3.0 United States

Creator
Heyman-Kanto, Reuben
Hardy, Nathan Ellis
Corcoran, Amy R.
Abstract
Hospitals have eliminated many in-person interactions and established new protocols to stem the spread of COVID-19. Inpatient psychiatric units face unique challenges, as patients cannot be isolated in their rooms and are at times unable to practice social distancing measures. Many institutions have experimented with providing some psychiatric services remotely to reduce the number of people physically present on the wards and decrease the risk of disease transmission. This case report presents 2 patient perspectives on receiving psychiatric care via videoconferencing while on the inpatient unit of a large academic tertiary care hospital. One patient identified some benefits to virtual treatment while the second found the experience impersonal; both were satisfied with the overall quality of care they received and were stable 2 weeks after discharge. These cases demonstrate that effective care can be provided remotely even to severely ill psychiatric patients who require hospitalization.
Related URL
Publisher
SAGE PUBLICATIONS INC
Date Created
2020-10
Original Identifier
(PMID) 33294598
DOI
10.1177/2374373520958519

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